Characteristics of a Good Doctor

A recent e-mail caught my attention with all the heading "Characteristics of a Great Doctor". It's interesting to take some time and consider what features are important to health care? Patients frequently tout that they want a doctor who listens, who is kind, helpful, and caring. Frequently doctors fail to convey caring or kindness to patients even though that would seem obvious.

Patient perception is another element to be considered. We all see interactions predicated on our previous encounters, so it is vital to keep in mind that the patient might be bringing preconceptions from past experiences which can put the doctor at a real disadvantage. The best I can do to carry out my mandate to be a "good physician" is to really BE helpful, kind and caring, even if this message gets lost in translation.

Professionalism is another important attribute that is certainly usually noted in surveys about "What is a Good Doctor". Professionalism must be learned, practiced, and chosen consciously in scenarios where emotions could otherwise win out. This is difficult, but the occupation has an importance greater than personalities or biases. We, as healthcare providers, have been allowed a great privilege and with that comes the responsibility to subordinate our prejudices and our quirks.

Knowledge is another major requirement of being an excellent physician. Board certification reassures patients of expertise and it is important for me to keep my knowledge base current to be able to be, in my understanding, a "good doctor". Other aspects include empathy, the ability to listen actively, flexibility, and self assurance. 

The ability to collaborate, to admit our limitations, and also a willingness to seek help are three top qualities of a good physician, in my book. There are many more attributes that could be listed. A "good doctor" doesn't have to be superhuman, but should attempt to be the best he or she can be.

What qualities do you think are important in a doctor? What qualities have you respected in co-workers or mentors? Do you struggle with any one of these places? I'd love to hear from you!