Patients Search the Internet For Health Info, But Is It Ethical For Physicians to Google Patients?

Patients regularly surf the internet for health care information, doctor reviews, and treatment choices, generally starting with Google. Nonetheless, is it ethical for physicians to Google their patients? Doctors and bioethicists are weighing if this sort of search is proper.

Jessica Pierce, bioethicist, says that doctors shouldn't Google their patients. An Internet search isn't an ethical method to gather information about a patient and a physician isn't likely to find anything clinically applicable, she writes in Psychology Today.

Others contend that Internet searches by physicians regarding a patient might be satisfactory in very limited circumstances.  Examples of possible satisfactory utilization of Internet searches include scenarios where the doctor has a duty to warn of possible injury, to see if a patient's story is credible, to see if another professional's advice raises questions about a patient's story, and if there are suspicions of abuse or concern about suicide risk.

One example the authors noted was an instance where the doctor discovered that a cancer patient misrepresented her family's cancer history and was increasing funds, maybe fraudulently, to attend a cancer convention.

A bioethicist at The Hastings Center, a bioethics institute, argues that these notions of what represents an appropriate search are too far reaching. She says that doctor intent is what matters most. Why is the physician moved to do this? Is it going to help the patient or is it just out of personal curiosity?

The American Medical Association has new guidelines involving physician use of social media, nevertheless, those guidelines do not adequately cover this issue of a physician's Internet research on patients. The AMA admits this is an unresolved issue within the organization. The AMA's chair on the Council of Judicial and Ethical Affairs, Patrick McCormick, wrote in a blog post that physicians have a fundamental obligation to honor a patient's privacy and that professionalism and physician ethos extend to social networking.

Standards and guidelines involving a physician's use of the Web and social media are complex and still in development. To learn more,contact us.